Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 98)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
98
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Why Day 7 behavior is high value:** Completing a post-video survey is an active commitment signal—not passive viewing. It shows engagement depth and intent, which correlates with higher conversion probability.
- 中文:完成视频后的问卷属于主动投入行为,而非被动浏览,体现深度参与和明确意向,转化概率更高。
- **Why C → B upgrade:** Score jumped from 59 to 98 on Day 7, crossing the 60 B-pool threshold. AI reads the survey completion as a strong intent spike, moving the lead from nurture-only to sales-ready.
- 中文:分数从59跃升至98,越过60的B池门槛。AI将此视为意向显著提升,客户从“培育”进入“可跟进”阶段。
- **Triggered actions (B-pool):** Send a tailored B2B training proposal, create a sales follow-up task within 24–48h, and schedule a discovery call. Keep A-pool threshold (120) as the next milestone.
- 中文:触发定制化B2B培训方案发送、24–48小时内销售跟进任务、预约需求沟通会;以120分的A池门槛作为下一目标。
- **Path to 100-unit inquiry:** The survey data sharpens targeting; proposal + follow-up convert intent into a scoped distribution inquiry. Consistent scoring keeps momentum toward A-pool and larger deal size.
- 中文:问卷数据提升精准度,方案与跟进把意向转化为明确的100套分销询盘;持续打分推动客户向A池升级,放大成交规模。