Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C → B
Upgrade triggered on Day 7
AI Score Growth Animation (20 → 88)
Upgraded to B Pool
A Pool Threshold: 120
Day 1
20
Day 3
40
Day 7 (Actual)
88
Upgrade Status
Upgrade Triggered
Upgrade triggered
Customer upgraded from C Pool to B Pool.
Customer upgraded from C Pool to B Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Lead Nurturing Readout – Global Skills**
- **Why "clicked contact info" is high-value:** It's an explicit buying signal, not passive browsing — the lead is actively seeking a human/transaction path, which historically correlates with much higher conversion than content views.
- 点击联系方式是高价值信号:这是主动寻求人工对接和成交路径,而非被动浏览,转化相关性远高于看内容。
- **Why C → B upgrade:** The Day 7 predicted score of 88 crosses the B-pool threshold of 60 (up from a cumulative 57 through Day 6), so the AI reclassifies the lead and moves it into the higher-touch B pool.
- 从C升级到B:第7天预测分88超过B池阈值60(前6天累计仅57),AI据此将其调入更高触达强度的B池。
- **Triggered actions:** Auto-send a tailored B2B training proposal, create a sales follow-up task with a 24–48h SLA, and notify the assigned rep with the score trajectory and behavior context.
- 触发动作:自动发送定制化B2B培训方案,生成24–48小时内完成的销售跟进任务,并向负责销售推送分数轨迹与行为背景。
- **Toward the 100-unit inquiry:** Contact-click plus rising score signals real procurement intent; the fast proposal + rep follow-up keeps momentum toward a bulk, 100-unit distribution deal rather than a single-seat purchase.
- 指向100套分销询盘:点击联系方式叠加分数上升说明真实采购意图;快速方案加销售跟进能保持势头,推动其走向100套批量分销,而非单席采购。
- **Business impact:** This sequence improves pipeline quality and sales efficiency by routing high-intent leads to reps quickly and focusing effort where deal size is largest.
- 业务影响:该链路通过将高意向线索快速分配给销售,并把精力集中在成交额最大的机会上,从而提升管道质量与销售效率。