Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 52)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
52
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why Day 7 behavior is high value**
- Repeatedly watching the Cultural Insights Demo signals active buying intent, not casual browsing — relevant content is being consumed multiple times.
- 重复观看“文化洞察”演示，说明这是有明确采购意向的高价值行为，而非随意浏览。
**2) Why AI keeps the lead in C Pool**
- Day 7 predicted score is 52 vs. the C→B threshold of 60 — strong momentum but not enough evidence to upgrade yet.
- AI 评分 52 分未达 60 分升级线，说明意向在升温，但证据仍不足以升级到 B Pool。
**3) Precise nurturing actions to trigger**
- Trigger a soft-touch sequence: send a tailored Cultural Insights one-pager + invite to a short discovery call, and log a sales follow-up task (not a full proposal yet).
- 触发轻量培育动作：发送定制版“文化洞察”资料并邀约简短沟通会，同时创建销售跟进任务（暂不发完整提案）。
**4) How this supports a 100-unit distribution inquiry**
- Sustained demo engagement builds the case for volume: nurturing now positions Global Skills for a large distribution deal at the right time.
- 持续的演示观看行为为大批量采购铺垫，通过持续培育，为后续 100 套分销询盘做好转化准备。