🔔 260
EN
Scan Success! / 扫描成功!
View / 查看当前 客户 journey timeline profile / 的旅程时间线画像
Redirecting in / 正在跳转,还有 3 seconds / 秒
Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录 Simulate AI Upgrade / 模拟AI评分触发升级 Ask AI for Insight / 让AI解读本次升级 AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
View Triggered Tasks / 查看自动触发任务
Behavior / 行为
Day 7 High-Value Behavior: Completed post-video survey questionnaire
第7天高价值行为:完成视频后问卷
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (10 → 25)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
10
Day 3 / 第3天
10
Day 7 (Actual) / 第7天(实际)
25
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
📊 Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋 Detailed Scoring Rules / 详细积分规则

Base Score Rules / 基础积分规则

View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分

Same-day Decay Rules / 当日衰减规则

第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。

Anti-flood Mechanism / 防刷机制

Time Window: / 时间窗口: 5 分钟
Rule: / 规则: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外: CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
- **Day 7 survey = explicit intent signal, not passive browsing.** Completing a post-video survey shows active engagement and willingness to invest time; it gives us fit, interest and pain-point data we can act on. - 第7天填写视频后问卷属于“主动意向信号”,不是被动浏览;客户愿意投入时间,也提供了需求与匹配度信息,可直接用于后续跟进。 - **Score rose 20 → 25, but stays far below the C→B threshold of 60.** One strong micro-behavior isn’t enough; AI needs cumulative evidence (repeat visits, proposal requests, multiple stakeholders, demo requests) before reclassifying. - 分数从20升到25,但远低于C转B门槛60。单次高价值行为不足以升级,AI需要累计证据(多次访问、方案请求、多角色参与、演示需求)才会调整分层。 - **Keep in C Pool, but tag as “warming.”** CRM should log the survey response, enrich the lead profile, and set the next scoring checkpoint — no premature sales handoff. - 仍保留在C池,但标记为“升温中”。系统应记录问卷、补全画像并设置下一次评分节点,暂不提前移交销售。 - **Trigger low-friction nurture, not a full B2B proposal yet.** Recommended actions: personalized follow-up email referencing survey answers, send a 1-page training solution brief, invite to a short discovery call, and enroll in a 2-touch drip sequence over 7–10 days. - 触发低门槛培育动作,而非直接发完整B2B提案。建议:结合问卷内容发送个性化跟进邮件、1页培训方案简介、邀请短时需求沟通会,并进入7–10天的两步触达序列。 - **Path to a 100-unit distribution inquiry:** Each interaction adds score; at 60 the system auto-upgrades to B and triggers proposal + sales task. If the prospect is a distributor/reseller, the questionnaire data helps route to a channel/partner motion and size the 100-seat opportunity. - 通往100套分销询盘的路径:每次互动累加分数;达到60自动升级到B,并触发提案与销售任务。若对方是分销/渠道方,问卷数据可用于匹配渠道合作动作,并评估100套规模的机会。