Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 25)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
25
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why the Day 7 behavior is high value**
- Completing a post-video survey is an active, self-declared signal — it reveals intent, topic interest, and buying context, not just passive viewing.
- 完成视频后问卷属于主动表达,能暴露真实需求、关注主题和采购背景,比单纯观看更有价值。
- 中文:主动填写问卷说明客户愿意投入时间,是明确的兴趣信号,远强于被动浏览。
**2) Why AI keeps this lead in C Pool**
- Predicted score is 25 vs. C→B threshold of 60 — intent is emerging but evidence is still thin (one high-value action, low cumulative engagement).
- 预测分25,距C升B阈值60仍有差距——意向刚显现,证据不足(仅一次高价值行为、累计互动偏低)。
- 中文:系统判断为“有苗头但未成熟”,升级会过早消耗销售资源,留在C池继续培育更稳妥。
**3) Precise nurturing actions to trigger**
- No proposal or sales follow-up yet; instead trigger a low-friction nurture sequence: targeted case study / training catalog for the surveyed topic, plus a soft qualification question.
- 暂不发送B2B提案或安排销售跟进;改为触发轻量培育:按问卷主题推送相关案例/课程目录,并加入一个软性资格确认问题。
- 中文:先低成本养熟,用内容+提问继续收集信号;等分数接近阈值再升级。
**4) How this supports a 100-unit distribution inquiry**
- The survey data qualifies scope (units, audience, timeline); as score climbs toward 60, the system auto-upgrades to B and triggers a tailored proposal and sales follow-up — positioning the 100-unit deal with evidence, not guesswork.
- 问卷可确认规模(数量、受众、时间表);分数逼近60时系统自动升B并触发定制提案与销售跟进,用数据支撑100套分销询盘,而非凭猜测推进。
- 中文:行为→分数→升级→动作→成单,每一步都有依据,提升大单转化率与销售效率。