Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 25)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
25
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurturing Readout – Global Skills Demo**
- **Post-video survey = high-value signal.** It shows active engagement and intent to share pain points, unlike passive views; useful for solution-fit and segmentation.
- 问卷是高价值信号：主动表达需求与痛点，比单纯观看更有意向，有助于判断方案匹配度与分层。
- **Score 25 < 60, so stay in C Pool.** The behavior is positive but not yet a buying signal; AI needs more cumulative evidence across repeat visits, video depth, and decision-maker involvement.
- 25分未过60门槛，仍留在C池：行为积极但还不算购买信号，需更多复访、视频深度与决策人参与等累积证据。
- **Trigger low-friction nurture, not sales handoff.** Send personalized follow-up email referencing survey answers, share relevant case study/one-pager, invite to webinar, set a 7-day content touch task.
- 触发轻量培育而非销售移交：根据问卷内容发个性化邮件，推送案例/一页式方案，邀约线上研讨，设置7天内容触达任务。
- **Hold proposal & sales follow-up.** A B2B proposal or rep follow-up now would be premature and may hurt credibility; reserve these for B→A or threshold crossing.
- 暂缓方案与销售跟进：过早发提案/派销售会削弱专业感，应留到B→A或跨阈值时再触发。
- **Path to 100-unit inquiry.** Consistent engagement (repeat sessions, pricing/curriculum pages, multiple stakeholders) can push score to 60+, upgrade to B, then trigger proposal + sales task—supporting a bulk training rollout conversation.
- 通向100套采购询问：持续互动（复训、价格/课程页、多人参与）将分数推过60，升级B池后触发提案与销售任务，支撑批量培训落地洽谈。