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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 40)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
40
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request = explicit buying signal.** 主动要求回电,是明确的购买信号。 It shows active intent, not passive browsing — the highest-value behavior short of an actual quote request. 主动联系胜过被动浏览,是接近询价前最强的意向行为。 - **Score rises 32 → 40, but stays below the 60 upgrade threshold.** 分数从32升到40,但仍未达到60的升级线。 Single high-value action isn't enough for C → B; AI wants sustained momentum and profile fit. 单次高价值行为不足以升级C→B,AI需要持续热度和画像匹配。 - **Trigger immediate, precise follow-up — not a proposal blast.** 立即触发精准跟进,而不是群发方案。 Route to success-team callback within 24h, log a sales task, and send a tailored training-catalog teaser. 24小时内安排成功团队回电、记录销售任务、发送定制培训目录摘要。 - **Hold pool position, raise cadence.** 维持C池,但提高触达频率。 Keep in C Pool with a 7-day re-score check; if engagement continues, B upgrade is likely. 留在C池并设定7天复评,若互动持续则很可能升级到B。 - **Path to 100-unit distribution inquiry.** 通向100套分销询盘。 Warm callback + consultative discovery on volume/distribution needs converts the signal into a qualified enterprise deal. 通过回电和需求挖掘,将信号转化为合格的企业级商机。