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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (12 → 40)
B Pool Threshold: 60
Day 1
12
Day 3
32
Day 7 (Actual)
40
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 – Callback Request (C Pool, score 40 vs. threshold 60)** - **Why it matters:** A callback request is intent, not interest — the lead is pulling the vendor into a sales conversation. For B2B training, this typically signals active buying-cycle engagement and often correlates with budget/timeline discussions. - 主动要求回电是"购买意图"而非普通兴趣:线索在主动推动销售对话,通常意味着已进入采购周期,可能涉及预算与时间表讨论。 - **Why still C Pool:** Score rose 12 → 40, a strong acceleration, but it's still 20 points below the C→B threshold (60). AI avoids premature upgrades to protect pipeline quality and prevent low-propensity leads from consuming senior sales time. - 分数从12升至40,增速明显,但距C→B阈值60仍差20分。AI不提前升级,是为了保证商机质量、避免低成功率线索占用资深销售资源。 - **Triggered actions:** Log the callback request, route to the success/account team with a 24-hour SLA, send a diagnostic/training-needs questionnaire, and prep a tailored capability deck. Proposal issuance stays gated until the threshold is crossed. - 触发动作:记录回电请求,24小时内分配至客户成功/客户经理,发送培训需求诊断问卷,准备定制化能力方案。正式提案仍待分数过阈值后触发。 - **Path to 100-unit inquiry:** The call surfaces team size, skill gaps and rollout scope — the exact inputs for a 100-seat distribution deal. Score movement toward 60 then auto-triggers the B-pool proposal and sales follow-up task. - 通往100套商机的路径:回电中获取团队规模、技能缺口与部署范围,正是100套分销方案的关键输入。分数接近60后,系统自动触发B池提案与销售跟进任务。 - **Business impact:** Faster, evidence-based routing lifts conversion rates and shortens sales cycles, while keeping sales capacity focused on genuinely qualified opportunities. - 业务影响:基于行为证据的快速分配可提升转化率、缩短销售周期,并让销售资源聚焦于真正合格的商机。