Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 14)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
14
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Lead Nurturing Readout — Global Skills (Day 7, C Pool)**
- **Survey completion is a high-intent signal.** Finishing a post-video questionnaire means active engagement, not passive viewing — it reveals needs, budget context, and buying role.
完成视频后的问卷属于高意向行为,说明客户从被动观看转为主动表达需求,AI可据此判断采购角色与预算背景。
- **Score still far below the C→B threshold (14 vs 60).** One strong action lifts engagement but not enough cumulative intent; AI requires sustained, multi-touch evidence before reclassifying.
虽然单次行为加分,但累计分数14远低于60的升级线;AI需要多次、持续的高价值互动才会改变客户分层。
- **Action: trigger low-friction nurture, not sales handoff.** Send a tailored content follow-up (e.g., relevant case study or short needs-based email) and log the survey answers as CRM attributes.
行动:不直接转销售,而是推送个性化内容(案例/需求导向邮件),并将问卷答案写入CRM画像,为后续评分积累数据。
- **No proposal yet — sequence matters.** A formal B2B proposal or sales follow-up should fire only when score approaches the B threshold, to protect sales capacity and deal quality.
暂不发送正式方案或销售跟进;应在分数接近B级阈值时触发,以保护销售人效并提升成单质量。
- **Path to a 100-unit distribution inquiry.** Continued high-value touches (demo requests, pricing views, repeat sessions) compound the score; crossing 60 upgrades to B and auto-triggers a proposal + follow-up task, positioning Global Skills for a bulk distribution deal.
通往100套分销询盘的路径:持续高价值互动叠加分数,突破60升级至B后自动触发方案与跟进任务,从而切入批量分销商机。