Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 32)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
32
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal:** Post-video survey = active intent + structured self-qualification data (needs, budget, timing) — far stronger than passive views.
视频后问卷是高意向信号,能直接获取需求、预算和时间表,比单纯观看更值钱。
- **Why still C Pool:** Score rose 30→32, but 32 < 60 threshold. Early-scoring model is conservative until cumulative engagement (repeat sessions, proposal views) justifies upgrade.
分数从30升到32,仍低于60的升级线;AI在累计行为不足前保持保守,避免过早升级。
- **Triggered actions:** No proposal yet — instead send tailored case study + short qualification email, tag survey responses to sales, set a 7-day follow-up task.
暂不发正式提案;先发定制案例+简短资格确认邮件,把问卷答案同步给销售,并设7天跟进任务。
- **Path to 100-unit inquiry:** Each interaction (case study open, reply, meeting booked) adds score; crossing 60 auto-upgrades to B and triggers proposal + sales follow-up — converting survey interest into a bulk distribution deal.
每次互动(打开案例、回复、预约会议)都会加分;过60自动升B并触发提案和销售跟进,把问卷兴趣转成100套的分销询盘。