Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (16 → 54)
B Pool Threshold: 60
Day 1
16
Day 3
36
Day 7 (Actual)
54
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high value because it signals active buying intent, not passive browsing.** Clicking contact information is a deliberate step toward human engagement and often precedes an inquiry or proposal request.
*(中文)第7天点击联系方式属于高价值行为,代表客户从“浏览”转向“主动了解对接人”,购买意向明显升温,通常离询价或要方案更近一步。*
- **AI keeps the lead in C Pool because the predicted score (54) is still below the C→B threshold (60).** The behavior lifted the score from 46 to 54, but not enough to justify a pool upgrade or sales-owned follow-up.
*(中文)AI仍将其留在C池,是因为预测分54未达到C升B的60分门槛。点击联系方式带来了+8分提升,但尚不足以触发升级和销售跟进。*
- **Trigger low-friction, automated nurturing rather than a sales handoff.** Recommended actions: send a tailored “enterprise training solutions” content pack, invite to a short discovery webinar, and schedule a soft check-in task for the SDR within 48–72 hours.
*(中文)此时应触发低门槛自动化培育,而不是直接转销售。建议:推送定制化企业培训方案资料包、邀请参加短型需求诊断 webinar、并在48–72小时内给SDR创建一次轻量跟进任务。*
- **To support a 100-unit distribution inquiry, nurture toward a structured business case.** Use the contact-click signal to offer a “bulk licensing / distribution partnership” one-pager and a ROI calculator, then gate the full proposal behind a needs-qualification call.
*(中文)为承接100套分销询盘,应把培育方向引导到“业务方案”层面:基于点击联系方式这一信号,推送批量采购/分销合作一页纸和ROI测算工具,并用需求诊断电话作为正式方案的触发门槛。*
- **Business impact:** This keeps pipeline quality high, avoids premature sales cost, and positions the lead for a larger, distribution-oriented deal once score crosses 60.
*(中文)业务影响:既保证管道质量、避免过早投入销售成本,又能在分数突破60后顺势推进更大规模的分销型订单。*