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Scan Success! / 扫描成功!
View / 查看当前 客户 journey timeline profile / 的旅程时间线画像
Redirecting in / 正在跳转,还有 3 seconds / 秒
Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录 Simulate AI Upgrade / 模拟AI评分触发升级 Ask AI for Insight / 让AI解读本次升级 AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
View Triggered Tasks / 查看自动触发任务
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (10 → 24)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
10
Day 3 / 第3天
10
Day 7 (Actual) / 第7天(实际)
24
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
📊 Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
📋 Detailed Scoring Rules / 详细积分规则
▼

Base Score Rules / 基础积分规则

View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分

Same-day Decay Rules / 当日衰减规则

第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。

Anti-flood Mechanism / 防刷机制

Time Window: / 时间窗口: 5 分钟
Rule: / 规则: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外: CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
- **Day 7 behavior is high-intent, not just high-interest** — a callback request from the success team signals active buying motion and hands the sales team a warm, consented conversation window, which is far stronger than passive content views. 第7天的行为是“高意向”而非仅仅“高兴趣”——主动要求成功团队回电,说明客户已进入主动购买阶段,为销售创造了有授权、有温度的沟通窗口,价值远超被动浏览内容。 - **Score math keeps it in C Pool by design** — 20 → 24 (+4 from the callback) stays well below the 60 C→B threshold, so the AI is correctly protecting sales capacity: one strong signal doesn't yet justify pool upgrade or proposal spend. 评分数理决定其仍留在C池——20→24(回电仅+4),远低于C→B的60分阈值,AI在合理保护销售资源:单一强信号尚不足以触发升级或提案投入。 - **Trigger precise, low-cost actions now** — route the callback request to the success team with the lead's full behavior history, set a follow-up task with a defined SLA, and send a lightweight value asset (case study / training ROI brief) to keep momentum without over-investing. 立即触发精准低成本动作——将回电请求连同完整行为轨迹转交成功团队,设定带明确SLA的跟进任务,并发送轻量价值内容(案例/培训ROI简报)维持势能,避免过度投入。 - **Upgrade path is behavior-sequenced** — if the callback converts into a discovery call or proposal request, cumulative score approaches 60 and the system upgrades C→B, unlocking the B2B proposal and structured sales follow-up workflow. 升级路径按行为序列设计——若回电转化为需求诊断会或提案请求,累计分数逼近60,系统即升级C→B,解锁B2B提案与结构化销售跟进流程。 - **This is the right on-ramp to a 100-unit inquiry** — callback → discovery → proposal is the proven path for volume deals; early, disciplined nurturing preserves deal size and shortens the cycle instead of pressing for a 100-unit commitment prematurely. 这是通向100单元询单的正确入口——回电→需求诊断→提案是批量成交的成熟路径;早期克制的培育既能保住订单规模,也能缩短周期,避免过早施压100单元承诺。