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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 24)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
24
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior = strong buying intent.** A callback request is an explicit hand-raise, far stronger than passive content views; it signals the lead wants human contact and may be close to evaluating solutions. - 第7天的行为=明确购买意向。主动请求回电比单纯浏览内容更有价值,说明客户愿意接洽并可能进入方案评估阶段。 - **Score rises, but not enough to upgrade.** Predicted score is 24 vs. threshold 60, so AI correctly keeps the lead in C Pool; one high-intent action doesn’t offset low cumulative engagement (Days 1–6 = 20). - 分数提升但未达升级线。预测24分,低于C→B的60分门槛,因此仍留在C池;单次高意向行为不足以抵消前期互动不足(1–6天仅20分)。 - **Trigger sales follow-up, not a full proposal yet.** The system should create a high-priority callback task for the success team, log the request, and send a light qualification email/calendar link. - 触发销售跟进,而非直接大方案。系统应生成高优先级回电任务,记录请求,并发送轻量资格确认邮件或预约链接。 - **Nurture to build evidence for upgrade.** Next steps should target B-pool criteria: confirm training needs, capture budget/timeline/audience, and invite to a tailored demo or case-study session. - 通过培育积累升级证据。下一步应确认培训需求、预算/时间表/学员规模,并邀请参加定制演示或案例分享,以接近B池标准。 - **Path to 100-unit inquiry.** By scoring callback intent, routing to sales quickly, and escalating to a proposal once fit is confirmed, the system increases the chance of converting this lead into a 100-unit distribution opportunity. - 通向100套分销询盘的路径。通过识别回电意向、快速分配销售、在确认匹配后升级到方案报价,可提升转化为100套分销询盘的概率。