Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 2)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
2
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior signals real buying intent, not casual browsing.**
Repeatedly watching the Cultural Insights Demo shows active solution fit and content engagement.
**第7天的行为体现真实采购意向，而不是随意浏览。**
反复观看“文化洞察演示”说明客户在主动评估方案匹配度。
- **But one high-value signal is not enough to cross the C→B threshold.**
Score moves from 0 to 2 vs. threshold 60, so AI keeps the lead in C Pool.
**但单一高价值信号不足以越过 C→B 门槛。**
分数从0到2，远低于60分门槛，所以AI仍将线索保留在C池。
- **Trigger light-touch, precise nurturing—not a full sales handoff yet.**
Send a tailored Cultural Insights follow-up, demo recap, and short case study; create a sales task to monitor repeat viewing.
**触发轻量但精准的培育动作，而不是立即完整转销售。**
发送定制化文化洞察跟进、演示回顾和简短案例；创建销售任务，持续跟踪重复观看行为。
- **Use the behavior to qualify scale potential, especially distribution interest.**
Ask one targeted question: team size, rollout regions, or whether they need multi-unit licensing.
**利用该行为判断规模潜力，尤其是分销意向。**
针对性询问团队规模、推广区域，或是否需要多单元授权。
- **This supports a 100-unit inquiry by warming the account before a proposal.**
If engagement continues, AI can trigger a B2B proposal and sales follow-up at the right time.
**这有助于把客户培育到100单元询盘。**
若互动持续，AI可在合适时机触发B2B方案和销售跟进，提高大单转化效率。