Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (11 → 37)
B Pool Threshold: 60
Day 1
11
Day 3
31
Day 7 (Actual)
37
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **High-value signal, but only mid-funnel intent.** Clicking contact info shows active interest beyond passive browsing—yet it's an information-seeking step, not a buying decision. / 点击联系方式说明客户已从"浏览"转向"主动了解",属中段意向信号,但还不是采购决策。
- **Score math keeps them in C.** Day 7 predicted score of 37 vs. the 60 threshold = ~23 points short. Cumulative 31 + behavior uplift is solid momentum but insufficient for a B → upgrade. / 预测37分,距60分门槛差约23分;分数在涨但未达标,所以维持C池是合理的。
- **Trigger light-touch, personalized nurturing—not a hard sales push.** Auto-send a relevant capability deck/case study and a soft "happy to share pricing for volume programs" email; log a rep follow-up task in 48h. / 触发轻量个性化培育:发行业案例+量级方案简介,48小时内建销售跟进任务,暂不推硬销售。
- **Protect pipeline quality by staging the ask.** Reserve formal B2B proposal + distribution pricing for when score crosses 60 (likely next high-value action: demo request or repeat contact views). / 分阶段推进以保管道质量:正式方案与分销报价留到过60分后(下次高价值动作可能是约演示或重复访问)。
- **Path to 100-unit inquiry.** Consistent, relevant touchpoints compound score → C→B upgrade → proposal + distribution terms → higher conversion and larger deal size on a 100-seat program. / 持续相关触达累积分数→升级B池→给方案与分销条款→提升100套采购询盘的转化率与客单。