Behavior Insight - Day 7 / 行为洞察 - 第7天高价值行为
Admin Login / 管理员登录
Simulate AI Upgrade / 模拟AI评分触发升级
Ask AI for Insight / 让AI解读本次升级
AI History / 历史AI记录
AI Scoring in Action / AI评分增长与智能解读
High-value Behavior / 高价值互动行为(触发升级)
Behavior / 行为
Day 7 High-Value Behavior: Requested callback from success team
第7天高价值行为:通过前端门户发起咨询客服/请求回电
第7天高价值行为:通过前端门户发起咨询客服/请求回电
Engagement Level / 互动等级
High
Repeated views indicate strong intent / 多次观看表明强烈意向
Pool Status / 培育池状态
C
Currently in C Pool / 当前在C级培育池
AI Score Growth Animation / AI评分增长动画 (10 → 13)
B Pool Threshold: / B级阈值积分: 60
Day 1 / 第1天
10
Day 3 / 第3天
10
Day 7 (Actual) / 第7天(实际)
13
Upgrade Status / 升级状态
Below Threshold / 未达到阈值
Customer is currently in C Pool. / 客户当前在C级培育池。
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Real-time Score Statistics / 实时积分统计
Today's Total Score / 今日总积分
0
All behaviors combined / 所有行为累计
Event Type Score Details / 各行为类型积分详情
No behavior records today / 今日暂无行为记录
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Detailed Scoring Rules / 详细积分规则
▼
Base Score Rules / 基础积分规则
View Document / 查看产品文档
View product documentation / 查看产品文档
+10 分
Watch Video / 观看视频
Watch video (min 5s) / 观看视频(至少5秒)
+30 分
Repeat Watch / 重复观看视频
Repeat watch video / 重复观看视频
+30 分
Contact Support / 联系客服
Contact support/request callback / 联系客服/请求回电
+5 分
Translation Feature / 实时翻译功能
Click translation feature card / 点击实时翻译功能卡片
+15 分
Culture Insight / 文化洞察功能
Click culture insight feature card / 点击文化洞察功能卡片
+15 分
Health Monitoring / 健康监测功能
Click health monitoring feature card / 点击健康监测功能卡片
+10 分
Remote Assistance / 远程协助功能
Click remote assistance feature card / 点击远程协助功能卡片
+15 分
Industry Selection / 选择行业解决方案
Select industry solution / 选择行业解决方案
+8 分
Meeting Scenario / 会议场景互动
Answer meeting scenario (wrong answer: 50%) / 回答会议场景互动题(错误减半)
+12 分
Card Etiquette / 名片礼仪互动
Answer card etiquette scenario (wrong answer: 50%) / 回答名片礼仪互动题(错误减半)
+12 分
Survey Complete / 完成问卷
Complete post-video survey / 完成视频后问卷
+20 分
Expo Form / 提交展会表单
Submit expo H5 registration form / 提交展会H5预约表单
+25 分
Same-day Decay Rules / 当日衰减规则
第1次
100%
(30 pts / 30分)
第2次
67%
(20 pts / 20分)
第3次
33%
(10 pts / 10分)
第4次
17%
(5 pts / 5分)
第5次+
0%
(0 pts / 0分)
Note: Video watching behaviors (Watch Video / 观看视频, Repeat Watch / 重复观看视频) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support / 联系客服 is immune to decay. / 说明:视频观看行为(Watch Video / 观看视频、Repeat Watch / 重复观看视频)在同一天多次触发时,积分按上述比例衰减。其他行为类型使用不同的衰减规则。Contact Support / 联系客服 不受衰减影响。
Anti-flood Mechanism / 防刷机制
Time Window: / 时间窗口:
5 分钟
Rule: / 规则:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected. / 相同事件类型在5分钟内重复触发(且为当日首次),积分将被设为0。已衰减的分数不受此限制。
Exception: / 例外:
CONTACT_SUPPORT is immune to anti-flood mechanism. / CONTACT_SUPPORT 不受防刷机制影响。
AI客户培育引擎解读
- **Why Day 7 is high-value:** A callback request is explicit buying intent, not passive browsing. It moves the lead from "marketing-qualified" to "sales-ready" and signals a real project with decision authority or influence.
**为什么第7天的行为价值高:** 主动预约回电是明确的采购意向,而非被动浏览。它把线索从市场合格升级为销售就绪,说明背后有真实项目和决策影响力。
- **Why it stays in C Pool:** One intent signal adds only ~3 points (10 → 13), far below the C→B threshold of 60. AI weights cumulative evidence—content depth, repeat visits, video completion—so a single call request isn't enough to reclassify.
**为什么仍在C池:** 单一意向信号只加约3分(10→13),远低于C→B的60分门槛。AI看重累积证据(内容深度、复访、视频观看),一次回电请求不足以升级。
- **Actions to trigger now:** Route a same-day callback to the success team, log a qualified sales follow-up task with a 24h SLA, and send a tailored 100-unit training proposal plus case study. Flag the account for score monitoring.
**当前应触发的动作:** 当天由成功团队回电,创建带24小时SLA的销售跟进任务,并发送针对100单元需求的定制方案与案例。同时标记该账户加强分数监测。
- **Path to the 100-unit deal:** The callback confirms scale intent; pairing a proposal with follow-up lets sales validate budget and timeline. Continued engagement should push the score toward B, unlocking stronger nurturing and higher pipeline quality.
**如何促成100单元订单:** 回电确认了规模意向;方案加跟进帮助销售验证预算与时间表。持续互动将推动分数向B升级,带来更强培育和更高管道质量。
- **Business impact:** This is about sales efficiency—AI prevents premature upgrades while ensuring high-intent signals get immediate human follow-up, improving conversion rate and protecting deal size.
**业务影响:** 核心是销售效率——AI避免过早升级,同时确保高意向信号得到即时人工跟进,从而提升转化率并保障订单规模。