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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request is a strong buying-intent signal** — a direct ask to speak with the success team usually means budget, timeline, and authority are forming, not casual research. *第7天主动要求回电是明确的购买意向信号——通常意味着预算、时间表和决策权正在成形,而非随意浏览。* - **The AI keeps this lead in C Pool because one signal ≠ qualification** — score only moved 10 → 13 vs. a 60 threshold; no repeat visits, content depth, or multi-stakeholder engagement yet. *AI仍将其留在C池,是因为单一信号不足以证明资格——分数仅从10升至13,远低于60的门槛,且缺少复访、深度内容消费或多方参与证据。* - **Triggered actions should be: assign an owner + schedule a discovery call within 24h**, log call outcome, and send a tailored B2B training proposal only after qualification is confirmed. *触发动作应为:24小时内分配负责人并安排需求诊断电话,记录通话结果,确认资格后再发送定制化B2B培训方案。* - **Keep nurturing cadence in C Pool** — send a short case study (enterprise training rollout) and a needs-check email to raise engagement score toward the B threshold. *在C池维持培育节奏——发送企业培训落地案例和需求确认邮件,推动参与度分数向B池门槛靠近。* - **Path to a 100-unit distribution inquiry:** the callback converts intent into a scoped opportunity; a qualified discovery → proposal → follow-up task sequence is what turns 13 points of interest into a 100-seat deal. *通往100单元分销询盘的路径:回电把意向转化为具体商机;经过资格确认→方案→跟进任务的闭环,才能把13分的兴趣变成100席的订单。*