Scan Success!
View 客户 journey timeline profile
Redirecting in 3 seconds
High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 13)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
13
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Lead Review — Global Skills (C Pool, Score 10 → 13)** - **High-value behavior:** A callback request is an explicit buying signal — the lead is inviting direct contact, not just browsing. It signals active intent and shortens the path to a qualified conversation. - 高价值行为:主动预约回电是明确的购买信号,说明客户愿意直接沟通,意向从"浏览"升级为"对话",是销售最该抓的窗口期。 - **Why still C Pool:** Score only rises to 13 vs. the C→B threshold of 60. Prior engagement (Days 1–6 = 10) is thin, so the AI treats this as intent without enough supporting evidence — too early to promote. - 仍留在 C 池:评分升到 13,远低于 C→B 的 60 分门槛。前 6 天互动基础薄弱,AI 判断为"有意向但证据不足",尚不构成升级条件。 - **Triggered actions:** Immediately route to a success/sales rep for the callback (SLA within hours); send a lightweight capability deck + training ROI one-pager; log a follow-up task and set a re-score checkpoint. - 触发动作:立即分派成功/销售团队按小时级 SLA 回电;推送精简能力介绍 + 培训 ROI 单页;自动生成跟进任务并设置下一次评分节点。 - **Business logic:** Behavior → score signal → controlled action (no premature upgrade) → preserves sales bandwidth while capturing the intent before it cools. - 业务逻辑:行为 → 评分信号 → 受控动作(不盲目升级)→ 既避免浪费销售资源,又在意向冷却前锁定机会。 - **Path to 100-unit deal:** The callback is the entry point. Probe for expansion scope (multi-team/region), then qualify toward a volume distribution proposal. Sustained engagement should push the score over 60 → C→B upgrade → formal proposal. - 通向 100 套订单:回电是切入点。先探明扩展范围(多团队/多区域),再向规模化分销方案推进。持续互动推动评分突破 60 → 升级至 B 池 → 正式方案报价。