Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 19)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
19
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 survey = intent signal, not noise.** Completing a post-video questionnaire is active, effortful engagement; it reveals needs, buying role, and evaluation criteria — data that sharpens targeting and shortens the sales cycle.
- 第7天完成问卷是高价值意图信号:主动投入、透露需求与决策角色,能提升定向精准度并缩短成交周期。
- **Score jumped 10 → 19, but 60 is the C→B bar.** A 9-point lift validates growing interest, yet it's still below threshold; AI correctly avoids premature pool upgrade to protect sales capacity and prevent rep time on unqualified leads.
- 分数从10升到19,但升级门槛是60;AI不上调池级,是为了避免过早占用销售资源、确保跟进的都是合格线索。
- **Trigger lightweight, automated nurture — not a proposal yet.** Send a personalized thank-you + tailored content, offer a short case study, and schedule a follow-up task for a rep only if another high-value action occurs.
- 现阶段触发轻量自动化培育:个性化感谢、匹配内容与案例,仅在再次出现高价值行为时才生成销售跟进任务。
- **Path to a 100-unit distribution inquiry.** Survey responses should feed segment/interest tags; sustained engagement can push score toward 60, upgrade to B, then trigger a B2B proposal and rep follow-up — positioning Global Skills for a bulk distribution deal.
- 通向100套分销询盘的路径:用问卷标签细化客户画像,持续互动推动分数至60并升级B Pool,再触发B2B方案与销售跟进,为批量分销合作铺路。
- **Business impact:** Better pipeline quality, higher conversion on qualified leads, and efficient use of sales time — the survey is a cheap data asset that de-risks later deal pursuit.
- 业务价值:提升线索质量与合格转化率,节约销售人力;问卷是低成本数据资产,降低后续大单跟进风险。