Scan Success!
View 客户 journey timeline profile
Redirecting in 3 seconds
High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 18)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
18
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior matters: an explicit callback request is a buying-intent signal, not just passive interest.** It moves the lead from anonymous browsing to active human engagement. - 第七天主动预约回电,说明客户从“随便看看”转向“愿意沟通”,这是强购买意向信号,不只是被动浏览。 - **Score rises 10 → 18, but stays far below the C→B threshold of 60.** One high-intent action isn’t enough; AI needs sustained high-value behavior to upgrade the pool. - 分数从10升到18,但距离C升B的60分门槛还很远;单次高意向动作不足以升级,AI要看持续行为。 - **No upgrade means no automated proposal or sales-task escalation yet — this protects sales capacity.** It avoids premature handoff to AEs on thin signals. - 未升级就不会自动发方案或派销售任务,这能保护销售资源,避免仅凭单一弱信号就过早转交销售。 - **Precise next actions: route the callback to the success team within SLA, log notes, then trigger a tailored 100-unit distribution discovery call/email.** Keep lead in C but flag as “watchlist” with 7–14 day re-scoring. - 精准动作:按SLA把回电转给成功团队、记录沟通要点,再触发针对100套分发需求的探索电话/邮件;仍留在C池,但标记为“观察名单”,7–14天内重新评分。 - **Business outcome: qualified callback + discovery on 100-unit distribution volume can accelerate conversion, improve pipeline quality, and inform whether to fast-track to B.** It also gives data to justify a larger deal motion. - 业务结果:通过合格回电+100套分发需求的探索,能加速转化、提升商机质量,并为是否快速升到B池提供依据,也为更大金额成交做铺垫。