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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 18)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
18
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules
▼

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Lead Review – Enterprise Training Inquiry (Global Skills)** - **High-value behavior:** A callback request is an explicit buying signal—the lead is inviting direct contact, which typically correlates with shorter sales cycles and higher intent than passive content views. 中文:主动要求回电是明确的购买信号,代表客户愿意直接沟通,通常意味着更短的销售周期和更高的意向度,远强于被动浏览。 - **Why still in C Pool:** Predicted score is 18 vs. a 60 upgrade threshold. One strong signal raises intent but not enough evidence of scale, budget or decision authority—AI avoids premature pool upgrades to protect sales capacity. 中文:预测分18分,远低于60分的升级门槛。单次强信号提升了意向,但尚不足以证明规模、预算或决策权,AI 避免过早升级以保护销售资源。 - **Triggered nurturing actions:** Route the callback to the success team within SLA, log call outcome, and send a tailored capability deck plus a light commercial framework—not a full proposal yet. 中文:在服务时限内将回电转交成功团队,记录通话结果,并发送定制化能力介绍及轻量商务框架,暂不发送完整方案。 - **Path to a 100-unit inquiry:** Use the call to qualify volume, delivery timeline and budget owner; a confirmed 100-seat need would materially lift the score and justify C→B upgrade with a formal proposal. 中文:通过通话确认采购数量、交付时间与预算决策人;若确认100人规模需求,分数将显著提升,可支撑 C→B 升级并触发正式方案。 - **Business impact:** This sequencing improves pipeline quality and conversion efficiency—high-intent leads get human contact fast, while AI gates proposal effort until deal potential is evidenced. 中文:该节奏提升管道质量与转化效率——高意向线索快速获得人工跟进,同时由 AI 把控方案投入,确保在商机潜力被验证后再投入资源。