Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 50)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
50
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Why Day 7 is high-value:** Completing a post-video survey signals active intent, not passive viewing — the lead is investing time to engage, which correlates with higher conversion and larger deal potential.
完成视频后问卷属于高价值行为,说明客户不是被动浏览,而是主动投入时间互动,通常对应更高的转化率和更大的成交潜力。
- **Why AI keeps it in C Pool:** Predicted score of 50 is still below the C→B threshold of 60. The cumulative 45 plus Day 7 contribution (up to 50) shows positive momentum but not enough evidence of buying readiness yet.
预测分50仍低于C→B门槛60。累计45分加上第7天贡献升到50,说明趋势向好,但还不足以证明购买意向成熟。
- **Precise nurturing to trigger:** Send a tailored content follow-up (survey insights + relevant case study), log a sales task for a light-touch check-in, and queue a soft proposal/needs-discovery asset — not a full B2B proposal yet.
触发精准培育:推送定制内容(问卷洞察+相关案例)、生成销售轻触跟进任务、准备软性方案/需求挖掘材料,但暂不发正式B2B提案。
- **Path to the 100-unit inquiry:** Each high-value interaction should push score toward 60; once upgraded to B, the system triggers a formal proposal and sales follow-up, converting interest into a 100-unit distribution conversation.
通往100套分销询盘的路径:每次高价值互动都推动分数逼近60;升级到B池后系统触发正式提案和销售跟进,将兴趣转化为100套分销洽谈。
- **Business impact:** This staged logic protects sales efficiency — reps engage only when evidence supports it — while keeping promising leads warm for larger deals.
业务影响:分阶段逻辑保护销售效率——只在证据充分时投入人力,同时让有潜力的线索保持温度以争取更大订单。