Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 50)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
50
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Behavior value: completing a post-video survey is a strong intent signal — active effort + topic engagement, not passive viewing.**
- 行为价值：看完视频后主动完成问卷，说明不是“随便看看”，而是有明确兴趣和参与度。
- **Score movement: Day 1 = 15 → Day 6 cumulative = 45 → Day 7 predicted = 50. Positive trend, but still below C→B threshold of 60.**
- 分数变化：从15升到50，趋势向好，但还没达到C升B的60分门槛。
- **Why stay in C Pool: AI sees rising engagement, but not enough depth/scale yet — no demo request, pricing ask, stakeholder loop, or repeat high-value action.**
- 仍留在C池原因：AI判断互动在升温，但深度和规模不够，比如没询价、没约演示、没拉决策人、也没重复高价值行为。
- **Triggered actions: send a tailored follow-up email with the video recap + survey insights, offer a short discovery call, and route to SDR for qualification.**
- 触发动作：发送个性化跟进邮件，结合视频回顾和问卷洞察，邀请短会沟通，并转给销售做资格确认。
- **Path to 100-unit inquiry: use the survey response to personalize the next touch, confirm training need and scale, then trigger a B2B proposal / sales follow-up once score nears or crosses 60.**
- 通向100套询盘：用问卷结果做个性化触达，确认培训需求和采购规模，等分数接近或超过60时触发B2B提案和销售跟进。