Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (15 → 53)
B Pool Threshold: 60
Day 1
15
Day 3
35
Day 7 (Actual)
53
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior signal:** Repeatedly watching the Cultural Insights Demo indicates genuine solution interest, not casual browsing—engagement depth, not just frequency, is what AI rewards.
- 中文:反复观看“文化洞察演示”说明客户在认真评估解决方案,而不是随便浏览;AI看重的是参与深度,而非单纯次数。
- **Why still in C Pool:** Predicted score of 53 is close to but below the 60 threshold—AI sees rising intent but not enough multi-signal evidence (e.g., pricing/proposal views, stakeholder engagement) to justify a B-pool upgrade.
- 中文:预测分53接近但未达60的升级线,说明意向在上升,但还缺少多维度信号(如价格/方案查看、关键决策人互动),因此暂不升级。
- **Triggered nurturing actions:** Send a tailored Cultural Insights follow-up (demo recap + relevant case study), offer a short discovery call, and log a sales follow-up task; hold the formal proposal until score crosses 60 or a buying signal appears.
- 中文:触发针对性跟进:发送演示回顾+相关案例、安排短会沟通、创建销售跟进任务;正式提案暂缓,待分数过60或出现明确购买信号。
- **Path to a 100-unit inquiry:** Position the demo content toward enterprise-scale rollout (multi-region cultural training), quantify value for large teams, and use the next high-intent action to trigger the proposal—converting warm interest into a qualified 100-unit distribution conversation.
- 中文:面向100套分销询盘的路径:把演示内容引向企业级多区域推广场景并量化大团队价值,用下一次高意向行为触发提案,把“温线索”转化为合格的100套分销商机。