Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 35)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
35
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-intent:** Repeatedly watching the Cultural Insights Demo signals active solution evaluation—not casual browsing.
第7天的行为是明确的高意向信号:反复观看文化洞察演示,说明客户正在认真评估方案,而不是随便浏览。
- **Why still in C Pool:** Predicted score 35 is below the C→B threshold of 60; engagement is rising but not enough to justify a pool upgrade or sales handoff.
仍留在C池的原因:预测分35低于C升B的60分门槛;互动在升温,但还不足以支持升级或转销售跟进。
- **Trigger precise low-friction nurture:** Send a tailored Cultural Insights one-pager, a short demo recap with 2–3 relevant case studies, and a soft CTA for a 15-min needs call.
触发精准、低门槛的培育动作:发送定制版文化洞察一页纸、简短演示回顾(配2–3个相关案例),并引导预约15分钟需求沟通。
- **Log sales intelligence, not a proposal yet:** Create a follow-up task for the nurture owner to note demo interest and content preferences; hold formal B2B proposal until score approaches ~50–60.
先沉淀销售情报,不急于出正式方案:为培育负责人创建跟进任务,记录演示兴趣与内容偏好;等分数接近50–60再发正式B2B提案。
- **Path to 100-unit distribution inquiry:** Use micro-commitments (content clicks, call attendance, stakeholder questions) to lift score toward 60, then trigger B-pool sales follow-up and a scoped proposal that frames the Cultural Insights program for multi-team rollout.
通往100套分销询盘的路径:通过内容点击、电话沟通、关键人提问等小承诺把分数推向60,再触发B池销售跟进与范围清晰的提案,把文化洞察项目包装成多团队推广方案。