Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 35)
B Pool Threshold: 60
Day 1
10
Day 3
30
Day 7 (Actual)
35
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Why Day 7 behavior is high value:** Repeatedly watching the **Cultural Insights Demo** signals genuine solution interest, not casual browsing. Repetition usually means the buyer is validating fit, sharing internally, or building a business case.
**中文:** 反复观看“文化洞察演示”说明客户在认真评估解决方案,而不是随便看看;重复观看往往意味着在做内部验证、方案比对或准备立项。
- **Why AI keeps this in C Pool:** Predicted Day 7 score is only **35**, well below the **C→B threshold of 60**. The behavior is promising, but cumulative engagement is still too low to justify a pool upgrade.
**中文:** 第7天预测分只有 **35**,远低于 **C升B的60分门槛**。行为有潜力,但累计互动强度还不够,AI不会贸然升级客户池。
- **What precise nurturing actions to trigger:** Send a **lightweight, targeted follow-up**, not a full proposal yet—e.g., Cultural Insights one-pager, relevant case study, and a “would this be useful for your market?” question to a sales development rep.
**中文:** 应先触发**轻量且精准的跟进**,而不是直接发完整方案——例如发送文化洞察一页纸、相关案例,并由销售开发人员发出“这是否适合你们市场?”的探询。
- **What not to trigger yet:** Do **not** trigger a formal B2B proposal or high-priority sales task. That would be premature for a C-pool lead and could waste sales capacity.
**中文:** 暂时**不要**触发正式B2B提案或高优先级销售任务。对C池线索来说太早,容易浪费销售资源。
- **How this supports a 100-unit distribution inquiry:** The repeated demo viewing is a strong buying signal. Nurturing with relevant content can increase score toward 60, upgrade to B, then trigger proposal/follow-up. If the lead is evaluating distribution-scale needs, this path positions Global Skills for a **100-unit inquiry** with better conversion probability and larger deal potential.
**中文:** 反复观看演示是强购买信号。通过相关内容培育,分数可逐步接近60并升级到B池,再触发提案和跟进。如果客户正在评估分销规模需求,这条路径更有机会承接**100套分销询盘**,并提升转化率与客单潜力。