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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 11)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
11
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Analysis – Callback Request (C Pool, Score 10 → 11)** - **Why it's high value:** A callback request is a direct, self-initiated buying signal — the lead is inviting sales contact, not just browsing. This is stronger than passive views or video watches. - 中文:主动请求回电是明确的购买信号——客户主动邀请销售联系,价值远高于单纯浏览或看视频。 - **Why no upgrade:** Score rose only 1 point (10 → 11) vs. the 60 threshold. A single request confirms interest but not scale, budget, or authority — insufficient data to justify C → B. - 中文:分数仅从10升到11,远低于60的升级线。一次请求说明有兴趣,但不足以证明规模、预算或决策权,因此暂不升级。 - **Triggered actions:** Create a high-priority sales follow-up task; assign a senior rep; send a tailored 100-unit distribution proposal; schedule the callback within 24h. - 中文:生成高优先级销售跟进任务,指派资深销售,发送100套分销定制方案,并在24小时内安排回电。 - **Business outcome:** Fast, personalized response raises conversion rate and shortens the sales cycle, while keeping the lead in C Pool until more signals confirm deal size. - 中文:快速个性化响应可提升转化率、缩短销售周期,同时在更多信息确认交易规模前,仍将其保留在C池。 - **Path to 100-unit inquiry:** The proposal + call validate scale and budget; continued engagement (proposal views, follow-ups) can push score toward 60, triggering C → B and formal deal qualification. - 中文:方案与回电用于验证规模与预算;后续互动(查看方案、跟进)可推动分数接近60,触发C升B并进入正式商机评估。