Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Clicked contact information
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 25)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
25
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**Day 7 Nurturing Readout — Global Skills**
- **Behavior is high-intent, not high-volume.** Clicking contact info signals active vendor evaluation — a deliberate step toward a sales conversation, worth more than content views or video watches.
点击联系方式是明确的采购意向信号,代表客户已进入供应商评估阶段,价值远高于浏览或看视频。
- **Score still short of the C→B gate.** Day 7 predicted score of 25 vs. a 60 threshold: the AI upgrades on cumulative evidence (repeat interactions, proposal engagement), not a single click. C Pool is correct — the signal is early, not yet qualified.
预测分25分,远低于C升B的60分门槛。AI依据累计行为升级,单次点击不足以晋级,留在C池是合理的。
- **Trigger lightweight, score-building actions — not a full proposal yet.** Send a targeted training-catalog/overview + short case study, auto-log a sales follow-up task with a 48-hour SLA, and enroll the lead in an intent-scoring email sequence. Hold the formal B2B proposal until B Pool.
现阶段应触发轻量培育:推送定向课程目录与案例、自动生成48小时跟进的销售任务、加入意向打分邮件序列;正式B2B方案留到B池再发。
- **Protect the 100-unit inquiry with qualification, not pressure.** Use the follow-up call to confirm volume, timeline, and decision-makers; a 100-unit distribution inquiry is high-value — verify fit before committing proposal resources.
用跟进电话确认采购规模、时间表与决策人;100套分销询盘价值高,应先验证需求再投入方案资源。
- **Pipeline logic:** early intent → modest score gain (+5) → stay in C → nurture and observe → escalate to B when engagement compounds, preserving sales efficiency on the highest-value deals.
行为→小幅加分(+5)→留在C池→培育观察→互动累积后升级B池,把销售资源集中在最有价值的商机上。