Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 21)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
21
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-intent, not high-volume.** Completing a post-video survey is an active opt-in signal — the lead invested time to share needs, which correlates with real buying interest.
**中文:** Day 7 的行为属于“高意向”而非“高活跃”。填写视频后问卷是主动表达需求,说明他在认真评估,而不只是随便看看。
- **Score math explains the C-pool hold.** Cumulative score moves from 20 → 21 (only +1), far below the 60 upgrade threshold. AI treats one survey as a quality signal, not yet a decisive buying signal.
**中文:** 分数逻辑决定仍在 C 池:累计分仅从 20 升到 21,离 C→B 的 60 分门槛差很远。AI 把一次问卷视为“质量信号”,但还不足以判定为明确购买意向。
- **Trigger precise, low-cost nurturing — not a full sales handoff.** Send a tailored content follow-up (e.g., case study or ROI brief tied to survey answers), add the lead to a targeted email sequence, and set a task for SDR review if another high-value action occurs.
**中文:** 触发“精准低成本培育”,而非直接转销售:根据问卷答案推送定制案例或 ROI 简报,加入定向邮件序列;若再次出现高价值行为,再创建 SDR 跟进任务。
- **Do not trigger B2B proposal or sales follow-up yet.** At C pool with score 21, a proposal is premature and wastes sales capacity. Reserve proposal/follow-up triggers for scores closer to or above 60 (B pool).
**中文:** 暂不触发 B2B 提案或销售跟进。当前 C 池、21 分,过早提案会浪费销售资源;提案/跟进应保留到接近或超过 60 分(B 池)时再触发。
- **This sequence builds toward a 100-unit distribution inquiry.** By nurturing with relevant content and capturing more signals, Global Skills increases the chance the lead self-identifies as a distribution-scale buyer — then AI upgrades to B and triggers proposal + sales follow-up.
**中文:** 这一培育路径服务于 100 单元分销询盘:通过相关内容持续培育、积累更多行为信号,提升该线索主动暴露“分销级采购需求”的概率;届时 AI 升级到 B 池,再触发提案与销售跟进。