Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Completed post-video survey questionnaire
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (10 → 21)
B Pool Threshold: 60
Day 1
10
Day 3
10
Day 7 (Actual)
21
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊
Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋
Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 survey completion is a strong intent signal** — it costs effort, captures fit/needs data, and shows active engagement beyond passive viewing.
中文:完成问卷是高意向信号——需要投入精力,能反映真实需求与匹配度,比被动观看更有价值。
- **Score rises 20 → 21 but stays far below the 60 C→B threshold** — one high-value action adds weight, not enough to justify a pool upgrade.
中文:分数从20升到21,仍远低于60的升级线——单次高价值行为有加分,但不足以触发升级。
- **Keep in C Pool, but escalate internally** — tag as "high-intent C" and prioritize for SDR review; avoid premature proposal to protect sales efficiency.
中文:仍留在C池,但内部标记为“高意向C”并优先给销售跟进;避免过早发方案以保护销售效率。
- **Trigger precise, low-cost nurturing** — send a tailored training catalog/resource based on survey answers, log survey data to CRM, and set a follow-up task if score crosses ~35–40 or repeat high-value behavior occurs.
中文:触发精准低成本培育——按问卷答案推送定制课程资料、将问卷数据写入CRM,并在分数达35–40或再次出现高价值行为时创建跟进任务。
- **Path to a 100-unit distribution inquiry** — use survey data to qualify scale, budget and delivery model, then route to a sales-assisted proposal for multi-seat/distribution pricing once intent and fit are confirmed.
中文:通往100套分销询盘的路径——用问卷数据确认规模、预算与交付模式,确认意向与匹配后转销售主导的多席位/分销报价。