Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 9)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
9
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior = strong intent signal.** Repeatedly watching the Cultural Insights Demo shows active interest in a specific solution, not casual browsing.
**Day 7 行为 = 强意向信号。** 反复观看 Cultural Insights Demo 说明客户在主动了解具体方案，而不是随便看看。
- **Score jumps to 9, but stays in C Pool.** The AI sees early buying signals, yet 9 is far below the C→B threshold of 60; one behavior alone isn’t enough to justify an upgrade.
**分数升到 9，但仍在 C 池。** AI 识别到早期购买信号，但 9 分远低于 C→B 的 60 分阈值；单一行为不足以支持升级。
- **Trigger low-friction nurturing, not sales handoff.** Send targeted content on cultural training ROI, invite to a short demo/Q&A, and set a task to monitor repeat views or downloads.
**触发低阻力培育动作，而不是直接交给销售。** 发送文化培训 ROI 相关内容、邀请参加短演示/问答，并设置任务跟踪重复观看或下载行为。
- **Do not send a full B2B proposal yet.** A proposal at this stage would be premature and may reduce credibility; keep it for when score crosses 60 or multiple high-value actions accumulate.
**暂不发送完整 B2B 方案书。** 此阶段发方案太早，反而可能降低可信度；应等到分数超过 60 或多次高价值行为累积后再发。
- **Path to 100-unit distribution inquiry.** If the system continues personalized nurturing, repeated engagement can push score past 60 → upgrade to B → trigger sales follow-up and proposal → larger deal conversation.
**通向 100 套分销询盘的路径。** 如果系统持续个性化培育，重复互动可推动分数超过 60 → 升级到 B 池 → 触发销售跟进和方案书 → 进入更大规模交易沟通。