Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 9)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
9
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
**1) Why the Day 7 behavior is high-value**
- Repeated viewing of the Cultural Insights Demo signals active solution evaluation, not casual browsing — a strong intent marker.
- 中文:反复观看文化洞察Demo说明客户在做方案评估,而非随意浏览,是明确的购买意向信号。
**2) Why AI keeps the lead in C Pool**
- Score of 9 is far below the C→B threshold of 60; one high-value signal isn't enough to justify a pool upgrade.
- 中文:9分远低于C升B的60分门槛,单一高价值行为不足以支撑升级。
**3) Precise nurturing actions to trigger**
- Send a personalized follow-up referencing the demo (e.g., cultural-insights one-pager or replay link), and log a sales task for a discovery call.
- 中文:发送引用该Demo的个性化跟进(如一页纸资料或回放链接),并创建销售任务安排需求沟通电话。
**4) How this supports the 100-unit distribution inquiry**
- Early, targeted nurturing builds credibility on cultural-insights capability, warming the lead toward a larger distribution conversation.
- 中文:早期精准培育强化客户对文化洞察能力的信任,为后续100套分销询盘铺垫。