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High-value Behavior
View Triggered Tasks
Behavior
Day 7 High-Value Behavior: Requested callback from success team
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 6)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
6
Upgrade Status
Below Threshold
Customer is currently in C Pool.
📊 Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
📋 Detailed Scoring Rules

Base Score Rules

View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分

Same-day Decay Rules

第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.

Anti-flood Mechanism

Time Window: 5 分钟
Rule: If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception: CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 callback request = real buying intent, not passive browsing.** It moves a dormant lead from zero engagement to direct sales contact, which is the strongest signal in B2B training sales. - 第7天主动要求回电,说明客户已有明确采购意向,而非单纯浏览内容。这是B2B培训销售中最强的意向信号。 - **AI score rises to 6, but C-to-B threshold is 60 — so no upgrade yet.** One high-value action is directional, not conclusive; the model needs repeat signals or higher-intent behaviors to reclassify. - AI评分虽升至6分,但C升B门槛为60分,因此暂不升级。单次高价值行为只是方向性信号,尚不足以触发分层变更。 - **Keep in C Pool, but trigger immediate human follow-up.** This avoids over-automating a low-score lead while ensuring the callback request isn't lost. - 维持C池,但立即触发人工跟进任务,既避免对低分线索过度自动化,又确保回电请求不被遗漏。 - **Trigger actions: schedule sales callback within 24–48h, send tailored training proposal outline, log call outcome, and set a re-score checkpoint.** These steps test whether the interest is real and scalable. - 触发动作:24–48小时内安排销售回电、发送定制化培训方案大纲、记录通话结果、设置重新评分节点。以此验证意向的真实性与可扩展性。 - **This supports the 100-unit distribution inquiry by qualifying budget, timeline, and decision-maker early.** If the callback confirms volume needs, the lead can jump pools quickly and route to a distribution-focused proposal. - 通过早期确认预算、时间表和决策人,为100套分销询盘铺路。若回电确认批量需求,线索可快速升级并转入分销导向方案。