Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 6)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
6
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-intent, not high-volume.** Repeated viewing of the Cultural Insights Demo signals genuine interest in a specific solution area, which is a stronger buying signal than a single page view.
- 第七天反复观看“文化洞察演示”说明客户对具体方案有真实兴趣,这类深度行为比普通浏览更能反映购买意向。
- **Score jumped from 0 to 6, but the C→B threshold is 60.** The AI rewards the behavior but keeps the lead in C Pool because one high-value action is not enough evidence of deal readiness.
- 分数从0升到6,但C升B的门槛是60。AI认可该行为,但因单次行为证据不足,仍将客户留在C池。
- **Recommended nurturing actions:** send a short, personalized follow-up referencing the demo; share a one-page cultural training overview; schedule a light discovery call to confirm use case and audience size.
- 建议动作:发送引用该演示的个性化跟进邮件;提供一页式文化培训概览;安排一次轻量需求沟通,确认场景与受众规模。
- **This directly supports the 100-unit distribution inquiry.** The follow-up should qualify volume, delivery format and timeline, then route to sales for a tailored B2B proposal once intent is confirmed.
- 这直接服务于100套分销询盘:跟进中应确认采购数量、交付形式和时间表,意向确认后转销售出具定制化B2B方案。