Behavior Insight - Day 7
AI Scoring in Action
High-value Behavior
Behavior
Day 7 High-Value Behavior: Repeatedly watched Cultural Insights Demo
Engagement Level
High
Repeated views indicate strong intent
Pool Status
C
Currently in C Pool
AI Score Growth Animation (0 → 3)
B Pool Threshold: 60
Day 1
0
Day 3
0
Day 7 (Actual)
3
Upgrade Status
Below Threshold
Customer is currently in C Pool.
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Real-time Score Statistics
Today's Total Score
0
All behaviors combined
Event Type Score Details
No behavior records today
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Detailed Scoring Rules
▼
Base Score Rules
View Document
View product documentation
+10 分
Watch Video
Watch video (min 5s)
+30 分
Repeat Watch
Repeat watch video
+30 分
Contact Support
Contact support/request callback
+5 分
Translation Feature
Click translation feature card
+15 分
Culture Insight
Click culture insight feature card
+15 分
Health Monitoring
Click health monitoring feature card
+10 分
Remote Assistance
Click remote assistance feature card
+15 分
Industry Selection
Select industry solution
+8 分
Meeting Scenario
Answer meeting scenario (wrong answer: 50%)
+12 分
Card Etiquette
Answer card etiquette scenario (wrong answer: 50%)
+12 分
Survey Complete
Complete post-video survey
+20 分
Expo Form
Submit expo H5 registration form
+25 分
Same-day Decay Rules
第1次
100%
(30 pts)
第2次
67%
(20 pts)
第3次
33%
(10 pts)
第4次
17%
(5 pts)
第5次+
0%
(0 pts)
Note: Video watching behaviors (Watch Video, Repeat Watch) decay according to the above ratios when triggered multiple times in one day. Other event types use different decay rules. Contact Support is immune to decay.
Anti-flood Mechanism
Time Window:
5 分钟
Rule:
If the same event type is triggered again within 5 minutes (and it's the first time today), the score will be set to 0. Decayed scores are not affected.
Exception:
CONTACT_SUPPORT is immune to anti-flood mechanism.
AI客户培育引擎解读
- **Day 7 behavior is high-intent, not high-volume.** Repeatedly watching the Cultural Insights Demo signals active solution evaluation — a content-engagement pattern that historically correlates with higher conversion than passive page views.
- 该行为价值在于“购买意向”而非“浏览量”:反复观看文化洞察演示说明客户在主动评估方案,其转化相关性远高于普通页面浏览。
- **Score moved 0 → 3, but 3 ≪ 60, so C Pool holds.** One strong signal is a single data point; the model needs cumulative, multi-session evidence before reallocating pipeline resources.
- 分数从 0 升到 3,但远低于 60 的升级门槛,因此维持 C 池:单一强信号不足以支撑资源重新分配,AI 需要多次、跨会话的行为证据。
- **Trigger micro-nurturing, not sales escalation.** Recommended automated actions: send a tailored Cultural Insights follow-up asset, a short case study, and set a re-score checkpoint (e.g., 7–14 days) to detect repeat or deepening engagement.
- 应触发“轻量培育”而非销售升级:推送定制化文化洞察延伸资料与简短案例,并设置 7–14 天的复评分节点,捕捉重复或加深的互动。
- **Reserve high-cost actions for threshold crossing.** Proposal drafting and sales follow-up should fire only at C→B (60), keeping sales capacity focused on qualified pipeline.
- 高成本动作(方案撰写、销售跟进)应留到跨过 60 的 C→B 升级时触发,确保销售精力集中于合格商机。
- **Path to the 100-unit distribution inquiry:** sustained demo re-watches plus multi-stakeholder or multi-topic engagement should compound the score toward 60, unlocking a B-pool proposal and follow-up — the natural entry point for a volume distribution conversation.
- 通往 100 套分销询盘的路径:持续复看演示、叠加多角色或多主题互动,使分数累积逼近 60,触发 B 池方案与跟进,从而自然切入批量分销洽谈。